FAQs – Treks and Safaris

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Peak Seasons

Best Overall Time:
June to September and December to February mark Uganda’s dry seasons. These months make it easier to navigate the roads and trails, particularly for activities such as gorilla trekking in Bwindi Impenetrable Forest and chimpanzee trekking in Kibale National Park
Gorilla Trekking:
The dry seasons (June to September and December to February) are ideal for gorilla trekking as trails are less muddy, and viewing conditions are optimal.
Wildlife Viewing:
During the dry season, animals gather around water sources, making wildlife easier to spot in parks like Queen Elizabeth and Murchison Falls.
Bird Watching:
Migratory birds arrive from November to April, making this an excellent time for bird enthusiasts. However, some trails may be muddy during the rainy season.

Off-peak Season

Uganda’s rainy seasons are March to May and October to November. These months are characterised by frequent but short showers, especially in mountainous regions like Bwindi and Mgahinga.
While this can make gorilla trekking more challenging, it’s also a beautiful time for photographers, as the lush vegetation comes alive, and the landscapes are vibrant. Fewer tourists during these months mean quieter parks, lower accommodation rates, and a more intimate experience with wildlife and nature.

Known as the “Pearl of Africa,” Uganda boasts diverse ecosystems, from dense forests to expansive savannahs, which provide habitats for various species.

Mountain Gorillas: Found in Bwindi Impenetrable National Park and Mgahinga Gorilla National Park. Gorilla trekking is Uganda’s most iconic experience.
Chimpanzees: Kibale National Park is the world’s primate capital, but you can also see chimps in Budongo Forest and Queen Elizabeth National Park’s Kyambura Gorge.
Big Five: Lions, elephants, buffalo, leopards (though elusive), and rhinos (at Ziwa Rhino Sanctuary).
Unique Experiences: Tree-climbing lions in Ishasha, part of Queen Elizabeth National Park.
Other Wildlife: Hippos, crocodiles, giraffes, zebras, antelopes, warthogs, and Uganda kobs.
Birdlife: Over 1,000 bird species, including the rare shoebill stork and African grey parrot.

Comparison

Primates: Uganda and Rwanda are ideal for gorilla trekking and chimpanzees. Tanzania focuses more on big game but has exceptional chimpanzee opportunities in specific parks.
Big Game and Savannah Safaris: Tanzania leads with the Serengeti and Ngorongoro Crater. Akagera in Rwanda is growing as a Big Five destination, while Uganda combines savannah with forest wildlife.
Birdwatching: All three countries are top destinations, but Uganda and Tanzania have exceptionally diverse species lists.

Gorilla trekking can be moderate to highly challenging, depending on the gorilla group’s location. We will choose the right location to fit your needs.

Treks typically last between 1 and 6 hours, covering rugged and steep terrain. A reasonable level of physical fitness is required, but the experience is manageable for most people.

Porters are available to help carry bags and provide assistance for a fee.

It’s advisable to wear sturdy hiking boots, long trousers, and gloves to navigate dense vegetation comfortably.

Gorilla trekking in Uganda and Rwanda offers unique experiences, but there are significant differences in terms of cost, accessibility, and overall experience:

Cost of Gorilla Trekking Permits

Uganda: Gorilla trekking permits cost $800 per person for international travelers. Uganda also offers the Gorilla Habituation Experience (at $1,500 per person), allowing visitors to spend up to 4 hours with gorillas.For budget-conscious travelers, Uganda is a more affordable option.
Rwanda: Gorilla trekking permits are significantly more expensive at $1,500 per person. The higher price often aligns with Rwanda’s emphasis on offering a more luxurious and exclusive experience.

Accessibility

Uganda: The two main trekking destinations are:
- Bwindi Impenetrable National Park: Known for its dense jungle terrain and being home to almost half of the world’s mountain gorillas.
- Mgahinga Gorilla National Park: Smaller but equally rewarding, with fewer visitors.
- Accessibility: Both parks are a 7-10 hour drive from Entebbe or a short domestic flight. The roads to Bwindi can be challenging, but the journey offers scenic views of rural Uganda.
Rwanda: Gorilla trekking takes place in Volcanoes National Park, which is just a 2-3 hour drive from Kigali International Airport. Its proximity to the capital makes it a more convenient option, especially for travelers on tight schedules.

Trekking Terrain and Experience

Uganda: Trekking in Bwindi is generally considered more challenging due to its dense forests and steep terrain. However, the adventure adds to the overall sense of accomplishment and immersion in nature.
Rwanda: The trails in Volcanoes National Park are relatively easier to navigate, making it a great option for those who prefer a less physically demanding trek.

Group Sizes and Trekking Experience

Uganda: Groups are capped at 8 people per gorilla family, and the experience is often described as adventurous and intimate. Uganda offers a slightly more rustic, natural feel.
Rwanda: The group size is also limited to 8 people, but the overall experience is positioned as more luxurious, with higher-end services and infrastructure surrounding the trek.

Accommodation Options

Uganda: Offers a wide range of accommodation, from budget lodges to high-end luxury lodges, catering to all types of travelers.
Rwanda: Accommodations are predominantly high-end, with luxury lodges such as Bisate Lodge and One&Only Gorilla’s Nest catering to an exclusive clientele.

Community and Conservation Impact

Uganda: A significant portion of the revenue from permits supports conservation efforts and local communities.
Rwanda: Rwanda has invested heavily in conservation and positions gorilla trekking as part of a high-value, low-impact tourism strategy. This approach ensures more funds for conservation but at a higher cost to tourists.

Summary of Key Differences

Aspect	Uganda	Rwanda
Permit Price	$800 per person aged 15+	$1,500 per person aged 15+
Accessibility	7-10 hour drive or short domestic flight	2-3 hour drive from Kigali
Terrain	Challenging, dense forest	Easier trails
Experience	Adventurous and rustic	Luxurious and exclusive
Accommodation	Budget to luxury	Predominantly luxury
Additional Options	Gorilla Habituation Experience ($1,500)	N/A

Both destinations are incredible and offer life-changing opportunities to observe mountain gorillas in their natural habitat. Your choice will depend on your budget, schedule, and preference for either a rugged adventure (Uganda) or a more accessible and luxurious experience (Rwanda).

Visa Requirements

Important Notice: Apply for your visa well in advance. You must provide a valid booking for your return flight during the application process. All travellers aged 1 year and older must present a valid yellow fever vaccination certificate upon entry.

European travellers can apply for a tourist visa online (e-Visa) before arrival. Single-entry visas are typically valid for 90 days.

Use the official site only: visas.immigration.go.ug

The processing time is typically 3-7 days.

East African Tourist Visa

This visa allows multiple entries within Uganda, Rwanda, and Kenya. It is ideal for travellers visiting more than one of these countries. The East African Tourist Visa does NOT apply to Tanzania. You can choose the East African Tourist Visa option while applying for a Visa on the above websites.

Passport Validity

Expiration Requirements: Your passport must be valid for at least six months beyond your intended departure date from East Africa. Some countries may deny entry if your passport is less valid.

Blank Pages: Have at least two blank pages in your passport for entry stamps and visas, as this is often a requirement for East African countries.

Copies of Important Documents

Suggested Copies: Make photocopies of your passport, visa, travel insurance, and essential medical paperwork (incl. yellow fever vaccination Certificate). Keep digital copies saved securely online and on your phone.

Emergency Contacts: Keep a list of emergency contacts. You should share this list with us.

Peak Seasons

Best Overall Time:
June to October. The dry season is ideal for game viewing across Tanzania, particularly in renowned parks such as the Serengeti and Ngorongoro Crater.

Great Migration:
Witness the iconic wildebeest migration in the Serengeti. The best months depend on the migration pattern:

June to July: Grumeti River crossings.
July to October: Mara River crossings (Northern Serengeti).

Wildlife Viewing:
The dry season from June to October is ideal across parks as animals gather around water sources. The wet season (November to May) is also good, with fewer tourists, lush landscapes, and excellent bird watching, especially during the calving season (January to February).

Zanzibar:
For beach lovers, the best time to visit is during the dry months, from June to October and from December to February, when the weather is warm and perfect for swimming, diving, and relaxation.

Off-peak Season

March to May and November: These are Tanzania’s main rainy seasons, with heavy rains occurring primarily from March to May (the “long rains”) and lighter rains in November (the “short rains”). During this period, the landscapes become lush and green, making it a beautiful time for photography.

Though wildlife viewing may be more challenging due to dense vegetation, the off-peak season means fewer tourists, lower accommodation rates, and more space to explore major parks like the Serengeti and Tarangire. Additionally, the calving season in January and February offers a unique spectacle as thousands of wildebeests give birth, attracting predators and offering remarkable viewing opportunities in the southern Serengeti.

Tanzania is a premier safari destination with vast savannahs and famous national parks.

Big Five: Found throughout parks like Serengeti National Park, Ngorongoro Crater, and Tarangire National Park. Rhinos are more common in Ngorongoro.
The Great Migration: One of the world’s most iconic wildlife events, where millions of wildebeest and zebras migrate across the Serengeti and into the Masai Mara in Kenya.
Primates: Though less focused on primates than Uganda and Rwanda, Tanzania offers baboons, colobus monkeys, and vervet monkeys. Gombe Stream National Park and Mahale Mountains are famous for chimpanzee trekking.
Unique Experiences: Tree-climbing lions in Lake Manyara National Park and vast elephant herds in Tarangire.
Other Wildlife: Giraffes, zebras, wildebeests, crocodiles, hippos, and an abundance of antelopes.
Birdlife: Over 1,100 bird species, including flamingos in Lake Natron and Lake Manyara, vultures, ostriches, and kingfishers.

Comparison

Primates: Uganda and Rwanda are ideal for gorilla trekking and chimpanzees. Tanzania focuses more on big game but has exceptional chimpanzee opportunities in specific parks.
Big Game and Savannah Safaris: Tanzania leads with the Serengeti and Ngorongoro Crater. Akagera in Rwanda is growing as a Big Five destination, while Uganda combines savannah with forest wildlife.
Birdwatching: All three countries are top destinations, but Uganda and Tanzania have exceptionally diverse species lists.

Tailored Safari Experiences

If you’re interested in primates, Uganda and Rwanda are unmatched. For classic savannah safaris and the Great Migration, Tanzania is unparalleled. Combining these destinations allows for a well-rounded African safari adventure.

Visa Requirements

Important Notice: Apply for your visa well in advance. You must provide a valid booking for your return flight during the application process. A yellow fever vaccination certificate is required only if you are arriving from a country with a risk of yellow fever transmission or have transited through such a country.

Tanzania requires European travellers to have a visa, which can be obtained online through its e-Visa system. The East African Tourist Visa does not apply to Tanzania.

Use the official site only: visa.immigration.go.tz

The processing time is typically 10 days.

Passport Validity

Expiration Requirements: Your passport must be valid for at least six months beyond your intended departure date from East Africa. Some countries may deny entry if your passport is less valid.

Blank Pages: Have at least two blank pages in your passport for entry stamps and visas, as this is often a requirement for East African countries.

Copies of Important Documents

Emergency Contacts: Keep a list of emergency contacts. You should share this list with us.

Peak Seasons

The best time to visit Eastern Congo is during the dry seasons:

June to September
December to February

These months offer ideal trekking conditions for climbing Mount Nyiragongo and for exploring Virunga National Park, including gorilla trekking. Trails are drier, visibility is better, and access is generally easier.

Off-Peak Season

The rainy seasons from

March to May and
October to November

bring frequent showers and muddy trails, especially in forested areas. However, this season offers lush green landscapes, fewer tourists, and lower accommodation rates — perfect for photographers and those seeking a more peaceful experience.

Virunga is one of Africa’s most biologically diverse parks. It is home to:

Mountain Gorillas – Trek to see these critically endangered primates in the forested slopes of the park.
Chimpanzees – Observed through habituation walks in the Mahura Forest.
Forest Elephants, Hippos, and Rare Antelopes
Birdlife – Over 700 species, including Albertine Rift endemics like the Rwenzori Turaco.

Beside wildlife one of the main attractions is the Lava Lake of Mount Nyiragongo – One of the world’s largest and most active lava lakes.

The hike to Mount Nyiragongo’s summit is moderately strenuous and typically takes 4 to 6 hours. The ascent is steep, with a 1,500-meter altitude gain, but manageable for most fit travelers.

The trail passes through rainforest, volcanic rock, and alpine zones.
Overnight stays are at the crater rim in simple cabins with incredible views of the lava lake.
A reasonable level of fitness is required, and porters are available for hire to carry gear.

Recommended Gear: Hiking boots, warm layers, a headlamp, gloves, and a sleeping bag (nights at the summit are cold).

Travel to Eastern Congo, especially North Kivu province, comes with security risks due to ongoing conflicts in the region.

We currently advise against travelling to this region.

In general, treks and safaris in Virunga National Park are only operated when the park authorities deem it safe and stable.

We work closely with local partners and park rangers to ensure all travel is conducted in accordance with the highest safety standards.
Travel insurance is essential.
Visitors are strongly advised to follow all guidance from park authorities and stay updated on current conditions.

Visa Requirements

A visa is mandatory for most travellers entering the Democratic Republic of the Congo (DRC). There are two ways:

Apply for a normal electronic tourist visa through the official site:
evisa.gouv.cd
Apply in advance through the official Virunga tourism website, which provides facilitated visa processing when booking a tour. A confirmed itinerary with park-approved operators is required.
visit.virunga.org/visa

Will guide you through the process once you book a tour with us.

Yellow Fever Vaccination

A valid yellow fever vaccination certificate is required for all travellers aged 9 months and above. Proof of vaccination must be presented upon arrival.

Gorilla trekking in Uganda and Rwanda offers unique experiences, but there are significant differences in terms of cost, accessibility, and overall experience:

Cost of Gorilla Trekking Permits

Uganda: Gorilla trekking permits cost $800 per person for international travelers. Uganda also offers the Gorilla Habituation Experience (at $1,500 per person), allowing visitors to spend up to 4 hours with gorillas.For budget-conscious travelers, Uganda is a more affordable option.
Rwanda: Gorilla trekking permits are significantly more expensive at $1,500 per person. The higher price often aligns with Rwanda’s emphasis on offering a more luxurious and exclusive experience.

Accessibility

Uganda: The two main trekking destinations are:
- Bwindi Impenetrable National Park: Known for its dense jungle terrain and being home to almost half of the world’s mountain gorillas.
- Mgahinga Gorilla National Park: Smaller but equally rewarding, with fewer visitors.
- Accessibility: Both parks are a 7-10 hour drive from Entebbe or a short domestic flight. The roads to Bwindi can be challenging, but the journey offers scenic views of rural Uganda.
Rwanda: Gorilla trekking takes place in Volcanoes National Park, which is just a 2-3 hour drive from Kigali International Airport. Its proximity to the capital makes it a more convenient option, especially for travelers on tight schedules.

Trekking Terrain and Experience

Uganda: Trekking in Bwindi is generally considered more challenging due to its dense forests and steep terrain. However, the adventure adds to the overall sense of accomplishment and immersion in nature.
Rwanda: The trails in Volcanoes National Park are relatively easier to navigate, making it a great option for those who prefer a less physically demanding trek.

Group Sizes and Trekking Experience

Uganda: Groups are capped at 8 people per gorilla family, and the experience is often described as adventurous and intimate. Uganda offers a slightly more rustic, natural feel.
Rwanda: The group size is also limited to 8 people, but the overall experience is positioned as more luxurious, with higher-end services and infrastructure surrounding the trek.

Accommodation Options

Uganda: Offers a wide range of accommodation, from budget lodges to high-end luxury lodges, catering to all types of travelers.
Rwanda: Accommodations are predominantly high-end, with luxury lodges such as Bisate Lodge and One&Only Gorilla’s Nest catering to an exclusive clientele.

Community and Conservation Impact

Uganda: A significant portion of the revenue from permits supports conservation efforts and local communities.
Rwanda: Rwanda has invested heavily in conservation and positions gorilla trekking as part of a high-value, low-impact tourism strategy. This approach ensures more funds for conservation but at a higher cost to tourists.

Summary of Key Differences

Aspect	Uganda	Rwanda
Permit Price	$800 per person aged 15+	$1,500 per person aged 15+
Accessibility	7-10 hour drive or short domestic flight	2-3 hour drive from Kigali
Terrain	Challenging, dense forest	Easier trails
Experience	Adventurous and rustic	Luxurious and exclusive
Accommodation	Budget to luxury	Predominantly luxury
Additional Options	Gorilla Habituation Experience ($1,500)	N/A

Peak Seasons

Best Overall Time
June to September. This is Rwanda’s long dry season, offering the best conditions for trekking and wildlife viewing.

Gorilla Trekking:

Like Uganda, the best time for gorilla trekking is during the dry seasons (June to September and December to February). These months offer drier trails, making navigating the dense mountain forests easier.

Wildlife Viewing in Akagera:

The dry season (June to September) is also ideal for exploring Akagera National Park. Animals congregate around the remaining water sources, increasing the chances of sightings.

Bird Watching:

Rwanda is a year-round birding destination, but the wet season (March to May) brings migratory birds and enhances the lush green scenery.

Off-peak Season

March to May and October to November: Rwanda experiences its rainy seasons during these months, which can make trekking trails in Volcanoes National Park more slippery and challenging. However, the rainfall brings stunning greenery and abundant wildflowers, creating a lush backdrop for gorilla and golden monkey trekking.

This period attracts fewer tourists, offering a more peaceful and immersive experience for those willing to brave the weather. Birdwatchers can also benefit from this season as migratory species arrive, enhancing Rwanda’s birding experience.

Known as the “Land of a Thousand Hills,” Rwanda offers lush rainforests and savannahs, making it a smaller but rich safari destination.

Mountain Gorillas: Volcanoes National Park is famous for gorilla trekking and is a close competitor to Uganda for this activity. The experience here is often described as luxurious. However, the price of the permits is considerably higher than in Uganda.
Golden Monkeys: Another unique primate found in Volcanoes National Park.
Big Game: Found in Akagera National Park, Rwanda’s only savannah park. Lions, elephants, buffalo, and leopards have been reintroduced here, making it a Big Five destination.
Primates: Nyungwe Forest National Park is a haven for chimpanzees and other primates like colobus monkeys.
Other Wildlife: Hippos, crocodiles, zebras, giraffes, and various antelope species in Akagera.
Birdlife: Over 700 species, including the Albertine Rift endemics and the rare shoebill stork.

Gorilla trekking can be moderate to highly challenging, depending on the gorilla group’s location. We will choose the right location to fit your needs.

Treks typically last between 1 and 6 hours, covering rugged and steep terrain. A reasonable level of physical fitness is required, but the experience is manageable for most people.

Porters are available to help carry bags and provide assistance for a fee.

It’s advisable to wear sturdy hiking boots, long trousers, and gloves to navigate dense vegetation comfortably.

Visa Requirements

Rwanda also offers an e-Visa option for European travellers, which is recommended to streamline entry. The East African Tourist Visa is also applicable to Rwanda. A yellow fever vaccination certificate is required only if you are arriving from a country with a risk of yellow fever transmission or have transited through such a country.

Use the official site only: irembo.gov.rw/request_a_visa

The processing time is typically 7 days.

East African Tourist Visa

Passport Validity

Expiration Requirements: Your passport must be valid for at least six months beyond your intended departure date from East Africa. Some countries may deny entry if your passport is less valid.

Blank Pages: Have at least two blank pages in your passport for entry stamps and visas, as this is often a requirement for East African countries.

Copies of Important Documents

Emergency Contacts: Keep a list of emergency contacts. You should share this list with us.

General faqs

Everything You Need to Know for Your Trip

We use Toyota Land Cruisers – either 5 or 7-seats – with experienced drivers.

All our Land Cruisers are well maintained and equipped with pop-up roofs, enlarged side and front windows for optimal wildlife viewing and comfort, a large fridge, reclining seats, charging ports, in-car WiFi (an opt-in option), and first-aid kits.

Yes, we offer airport pick-up and drop-off services as part of all our tailor-made packages.

Yes, domestic flights are an excellent choice if you’re short on time. You can fly from Entebbe to Bwindi, Kidepo, and Murchison Falls — as well as between the parks. We’re happy to handle all flight bookings and will gladly pick you up at the destination airstrip.

any international airlines offer flights to Entebbe International Airport (EBB) — Uganda’s main gateway. Here’s a list of major airlines that operate routes to Entebbe, either direct or with one stop via their hubs:

From Europe

Uganda Airlines – via London (direct)
Brussels Airlines – via Brussels (direct)
KLM Royal Dutch Airlines – via Amsterdam (direct)
Turkish Airlines – via Istanbul (direct)
Qatar Airways – via Doha
Emirates – via Dubai
Ethiopian Airlines – via Addis Ababa
Lufthansa Group (via Brussels or Addis with codeshare)
Kenya Airways (via Nairobi)

From Africa

Uganda Airlines – via Nairobi, Mombasa, Kinshasa, Lagos, Abuja, Bujumbura, Mogadishu, Dubai, Johannesburg, Dar es Salaam, Juba, Harare, Lusaka
Ethiopian Airlines – major East African hub via Addis Ababa
Kenya Airways – via Nairobi
RwandAir – via Kigali
South African Airways – occasional services via Johannesburg
Airlink – connecting from Southern Africa via Johannesburg

From the Middle East / Asia

Uganda Airlines – via Dubai. Mumbai
Emirates – via Dubai
Qatar Airways – via Doha
FlyDubai – budget option via Dubai
Saudia – via Jeddah or Riyadh (seasonal)

From the U.S. / North America

There are no direct flights from the U.S. or Canada, but connections are possible via:

London (Uganda Airlines)
Amsterdam (KLM)
Brussels Airlines (Brussels Airlines)
Frankfurt (Lufthansa Group)
Doha (Qatar Airways)
Istanbul (Turkish Airlines)
Dubai (Emirates)
Nairobi (Kenya Airways)
Addis Ababa (Ethiopian Airlines)

Electricity and Plug Types

Voltage: Uganda, Rwanda, and Tanzania use a 220-240V system, similar to most European countries.
Plug Types: The plugs are primarily Type G (the same as the UK) and sometimes Type C (the same as Europe). If your devices use a different plug type, bring a universal adapter.
Power Outages: Power can be inconsistent in some areas, especially rural lodges and camps. Many safari lodges have generators but may operate on limited hours.

Charging Devices

In the car: All our vehicles are equipped with USB Type-A plugs for charging your devices on the road.
Access to Outlets: Outlets may be limited in lodges and camps, so plan to charge your devices when power is available. It’s a good idea to bring a power bank for backup.

Mobile Connectivity

In-car Wi-Fi: Our cars are equipped with Wi-Fi (an opt-in Option), so you are always connected while on the road.
Roaming: European travellers should check with their providers about international roaming packages. We strongly advise against roaming, as roaming charges can be very high.
Local SIM Cards: Purchasing a local SIM card (such as MTN or Airtel) is affordable and provides good coverage in most cities and towns.
International eSIMs: An excellent and affordable option is apps like air (www.airalo.com) or saily (www.saily.com). With these apps, you can install a local or regional (multi-country) eSIM and choose a data plan according to your needs. Please note that your phone needs to be eSIM compatible and have an internet connection to activate the eSIM.
Coverage: Mobile coverage is strong in urban areas (5G) but may be weak or unavailable in remote safari locations.

Internet Access

In-car Wi-Fi: All our cars are equipped with Wi-Fi (an opt-in Option), so you are always connected while on the road.
Wi-Fi Availability: Wi-Fi is available in most hotels, lodges, and camps in urban and tourist areas, though speeds may vary. Some lodges in remote areas may only have Wi-Fi in common areas or have limited connectivity due to satellite restrictions.
Internet Speeds: Speeds may be slower than European standards, particularly in rural or remote safari areas.
Offline Maps & Apps: Download offline maps and any necessary apps (like translation or guide apps) before your trip to ensure access when offline.

Guidelines: Tipping is much appreciated in East Africa. Suggested Amounts:

Guides/Drivers: 10–20 US dollars per person per day.
Hotel/Restaurant Staff: 1–5 US-Dollar per service.
Porters: 1–3 US-Dollar per bag.

Tipping is also a meaningful way to support local staff and their families.

Currency for Tipping: Local currency is preferred, but US dollars are widely accepted. Make sure bills are newer (printed after 2006), as older US currency cannot be exchanged for local currency.

Local Currency & Exchange

Uganda: Ugandan Shilling (UGX)
Rwanda: Rwandan Franc (RWF)
Tanzania: Tanzanian Shilling (TZS)

Exchange Rates

Check the latest exchange rates here: www.oanda.com/currency-converter before travel, as these fluctuate.

Where to Exchange

Currency can be exchanged at banks, hotels, and foreign exchange bureaus. Avoid exchanging money on the street.

Accepted Payment Methods

Cash: Cash is widely used, especially in rural areas and for smaller purchases. Carry smaller bills for convenience.
Credit/Debit Cards: Visa and Mastercard are widely accepted in hotels, larger restaurants, and shops in major cities. American Express is less commonly accepted.

ATMs

Availability: ATMs are widely available in cities and larger towns but may be scarce in rural areas. It’s advisable to withdraw sufficient cash before leaving urban centres.
Withdrawal Fees: European banks may charge international withdrawal fees, so check with your bank beforehand. Local ATMs may also have limits on daily withdrawals.
Security Tips: Use ATMs in well-lit, secure areas, ideally during daylight hours.

Emergency Funds

Keeping Extra Cash: It’s recommended to carry a small emergency fund in US dollars or Euros in case of unexpected expenses or situations where cards aren’t accepted.
Safekeeping Tips: Keep cash in secure locations, such as money belts or hotel safes, and avoid carrying large sums.

Clothing: Wear neutral-coloured, lightweight, and breathable clothing to blend into the environment—pack layers for cooler mornings and evenings and warmer midday temperatures.
Essential Gear: Bring a good pair of binoculars, a camera/phone, a hat, sunscreen, and insect repellent. Sunglasses and comfortable walking shoes are also recommended.
Luggage Limitations: Soft-sided bags are preferred over hard cases. Some smaller domestic planes have luggage weight restrictions.

What to Expect Daily

Safari Schedule: A typical safari day includes early morning and late afternoon game drives and prime times for wildlife sightings. Due to higher temperatures, midday is usually a time for rest or leisure.
Flexible Itineraries: Depending on your safari type, guides can often adjust the schedule based on wildlife movements and personal interests, but it’s always good to confirm flexibility in advance.

Wildlife Etiquette

Stay Quiet & Calm: To avoid disturbing the animals, speak in low voices and avoid sudden movements, particularly during close encounters.
Photography: Flash photography is generally discouraged, as it can startle animals. Check with your guide if you’re unsure about camera settings or approaching an animal.
Leave No Trace: Help preserve the environment by not leaving any waste behind. Respect nature by not picking plants or disturbing the habitat.

Health & Comfort

Hydration: Stay hydrated throughout the day, as safaris can be physically demanding. Water is provided, and all of our cars have fridges.
Bathroom Breaks: Facilities may be limited during long drives. Inform your guide if you need a stop, and they will plan accordingly.
Insect Protection: Wear insect repellent, especially in the evening and around water sources, to protect against mosquitoes and other insects.

Communication with Your Guide

Ask Questions: Guides are knowledgeable and passionate about wildlife and ecosystems. Don’t hesitate to ask questions about animal behaviours, conservation efforts, or cultural insights.
Follow Instructions: Guides provide safety instructions for a reason, especially during animal encounters or in restricted areas.

Evening Relaxation

Campfire Gatherings: Many lodges and camps offer evening campfires where guests can gather, share stories, and relax. It’s a great time to reflect on the day’s experiences and connect with other travellers.
Stargazing: Safari locations often offer beautiful night skies with minimal light pollution. Many camps provide stargazing opportunities, and some guides are knowledgeable about constellations. Consider installing a Stargazing App. Popular apps include SkyView, which is great for beginners, and Stellarium Mobile, known for its realistic sky simulation. Other options include Night Sky, a good choice for Apple users, and the official NASA app for general astronomy information.

What is the food like on safari?

Safari lodges in Uganda typically serve a mix of international and local cuisine, catering to various tastes. Common offerings include:

Breakfast: Eggs, fresh fruit, pastries, and coffee or tea.
Lunch and Dinner: Grilled meats, fish, fresh vegetables, rice, and potatoes.
Local dishes include matoke (steamed green bananas), posho (maise flour porridge), and groundnut sauce.

Most lodges offer vegetarian, vegan, and gluten-free options, but it’s essential to inform us of dietary restrictions in advance. Contact us in advance if you have any special needs.

Note: Travelers should consult a healthcare provider to receive health and vaccination advice based on individual health conditions

Required Vaccinations

Yellow Fever: This is required for most East African countries, including Uganda, Rwanda, and Tanzania. A valid Yellow Fever vaccination certificate is necessary for entry and visa applications.

Recommended Vaccinations

Tetanus-diphtheria: It’s recommended that you have a recent booster, as you may be exposed to cuts or scratches in rural and wildlife areas.

Malaria Prevention

Risk & Medication: Uganda, Rwanda, and Tanzania are malaria-endemic regions. Travellers should consult a healthcare provider to receive a recommended malaria prophylactic medication based on individual health conditions.
Preventative Measures: Use insect repellent (containing DEET), sleep under mosquito nets, and wear long sleeves and pants during dusk and dawn when mosquitoes are most active.

General Health & Safety Advice

Water & Food Safety: To reduce the risk of gastrointestinal issues, stick to bottled or boiled water and avoid raw or undercooked foods. Also, avoid ice in drinks unless they are made from bottled water.
Sun Protection: Bring sunscreen (SPF 30+), sunglasses, and a hat, as the equatorial sun can be intense.
Altitude Sickness: If planning high-altitude activities (like Rwenzori or Mount Elgon hikes), consider acclimatisation strategies and consult a physician about altitude sickness prevention.

Travel Health Insurance

Ensure your travel insurance covers medical treatment, emergency evacuation, and repatriation. If your itinerary includes safari-specific or high-altitude activities, verify that your insurance includes them.

General Safety

Personal Safety: Uganda, Rwanda, and Tanzania are generally safe for tourists, especially in popular safari and tourism areas. As with any travel, be mindful of your surroundings and avoid displaying valuable items openly.
Guided Tours: Always follow your guide’s instructions, particularly during wildlife encounters and in unfamiliar areas. Guides are trained to ensure your safety and that of the wildlife.
Trusted Transportation: To ensure safe and reliable travel between destinations, use only reputable transportation arranged by your tour operator or accommodation.

Wildlife Safety

Stay with Your Group: For your safety, always remain with your guide or group, especially during activities like gorilla trekking or game drives.
Respect Boundaries: Observe animals from a safe distance. Do not attempt to touch or feed wildlife, as this can be dangerous and disrupt natural behaviours.
Remain Calm: If you encounter wildlife unexpectedly, avoid sudden movements. Your guide will advise on the best course of action.

Health & Hygiene Precautions

Water Safety: Drink only bottled or purified water, as tap water in East Africa may not meet European standards. Avoid ice in drinks unless it’s from a trusted source.
Food Safety: Eat only at reputable restaurants or lodges, and avoid raw or undercooked foods, especially in rural areas.
Insect Protection: To prevent insect bites, use a DEET-based insect repellent, wear long-sleeved clothing, and sleep under mosquito nets where provided.

Crime & Theft Prevention

Avoid Isolated Areas: Stay in populated areas and avoid walking alone at night. Travel with a trusted companion or guide if you go out after dark.
Protect Valuables: Keep passports, money, and electronics in a secure place, such as a hotel safe. Carry a photocopy of your passport and only the cash you need for the day.
Scams & Street Vendors: Politely decline offers from overly persistent individuals or street vendors, especially in busy urban areas.

Emergency Contacts

Local Emergency Numbers: Familiarize yourself with emergency contact numbers in Uganda, Rwanda, and Tanzania. Many safari lodges have their emergency protocols and trained staff.
Embassy Contacts: Keep a list of your home country’s embassy or consulate in East Africa in case you need assistance.

Travel Insurance & Medical Assistance

Comprehensive Coverage: Ensure travel insurance includes medical coverage, emergency evacuation, and repatriation. This is especially important for remote safari locations.
Local Medical Facilities: Major cities have reputable hospitals and clinics, but medical facilities in rural areas may be limited. Your safari operator can advise on the nearest facility in case of emergencies.

Road Safety

Conditions: Road conditions can vary widely, particularly in rural areas. Be prepared for some rough, unpaved roads during your safari.
Vehicle Safety: Always wear seat belts and follow any safety instructions from drivers. Avoid sitting or standing outside safari vehicles except where permitted.

Safaris can be a wonderful experience for children, offering unique learning opportunities and exciting wildlife encounters.

We recommend safaris for children aged six and older, as some activities, such as gorilla or chimpanzee trekking, have age restrictions (12 years for chimpanzee and 15 years for gorilla trekking).

Our team can customise itineraries with family-friendly activities, shorter drives, and age-appropriate experiences to ensure everyone has a fantastic time.

Safety is our top priority. Our guides are trained to ensure the well-being of all guests, including young children, and will provide clear instructions for safe wildlife viewing.

We recommend that children stay close to their parents and follow the guide’s instructions, particularly during game drives or wildlife encounters. Our safari vehicles are equipped with seat belts, and we offer child seats upon request.

Pack lightweight, comfortable clothing suitable for warm weather and layers for cooler mornings and evenings.

Essentials for kids include sun hats, sunscreen, insect repellent, and binoculars for spotting animals. Consider bringing books, games, or a tablet to entertain younger children during longer drives.

Many of our partner lodges and camps are family-friendly, offering family suites or interconnecting rooms for added convenience.

Some accommodations also provide child-focused amenities like kid-friendly meals, high chairs, and even babysitting services.

We can recommend the best options based on your family’s needs and preferences.

We recommend that all family members, including children, follow the standard vaccination and health precautions for East Africa.

Consult with your healthcare provider about necessary vaccinations, malaria prevention, and other relevant health advice. As some safari locations are remote, bring a basic medical kit for kids, including personal medications.

Most lodges and camps offer Wi-Fi, though connectivity may be limited in remote areas.

Our safari vehicles are equipped with Wi-Fi (an opt-in Option), which allows kids to stay connected during drives if needed.

Yes, we specialize in tailoring packages to meet your unique interests, budget, and schedule.

Simply contact us via our website or email with your preferred package, dates, and group size. Our team will guide you through the process and provide all necessary details. [Contact us]

We recommend booking at least 3-6 months in advance, especially for popular activities like gorilla trekking, which have limited permits.

Our cancellation policy varies depending on the package. Full details will be provided in your booking agreement, and we strive to accommodate changes where possible.

Yes, a deposit (usually 30-50% of the total cost) is required to secure your booking as we will have to pay a deposite to confirm the booking with the lodges. We also have to pay the gorilla or chimpanzee permits in advance. The balance can be paid closer to your travel dates.

We accept bank transfers to our USD account at Diamont Trust Bank (DTB). Specific details will be provided during the booking process.

Absolutely! Let us know your preferences during booking, and we will do our best to accommodate your requests.

Most packages include full-board meals (breakfast, lunch, and dinner). However, this varies based on the itinerary and accommodation selected.

Yes, we cater to various dietary needs, including vegetarian, vegan, gluten-free, and halal meals. Please inform us in advance.

Uganda, Rwanda and Tanzania offer a wide range of accommodations to suit all budgets:

Luxury lodges: High-end options with amenities like private terraces, gourmet dining, and spa services.
Mid-range lodges: Comfortable accommodations with good service and amenities.
Luxury Tented camps: Offer an immersive experience in nature, often with en-suite facilities.

Most lodges and camps are situated near or within national parks, offering convenient access to activities. Accommodation in Rwanda and Tanzania is, in general, more costly than in Uganda.

Yes, many of our accommodations cater to families, offering family rooms, kid-friendly activities, and facilities for children.

Definitely! Many accommodations and dining experiences include options to enjoy authentic local dishes alongside international cuisine.

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